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Zadro Products are warranted to be free of initial defects for material, mechanical,
electrical and/or cosmetic workmanship for a period of ninety
- [90] days from date of consumer purchase.
Should the consumer experience a product defect covered under the expressed warranty period, the consumer has the option to either:
- Return merchandise to original place of purchase for repair, replacement or credit, in accordance with said retailers consumer return policies.
- Return merchandise to Zadro Products for repair or replacement only.
- Initially defective consumer returns are to be shipped prepaid to the factory at customer expense. Return freight to consumer paid by Zadro Products. [See Item 1 Below.]
The consumer must provide their current return address and telephone number for processing.
- Valid proof of purchase must accompany the return.
- Copy of Sales Receipt from original place of purchase.
- A $10.00 ($5.00 forshower mirrors) processing fee in the form of check, money order or valid credit card for shipping and handling must accompany the return.
- Consumer will be contacted by telephone by Zadro Products customer service department, should shipping and handling fee not accompany the return.
- Consumer repair or replacement returns will not be processed until Zadro Products receive payment.
- Zadro Products will notify the consumer in writing, should the customer’s return for repair or replacement not be covered under the expressed warranty period.
- A detailed explanation will state the company’s position for denying in warranty repair or replacement.Customer Abuse
- Missing Parts
- Damaged in Transit
- Product too old. Out of warranty period.
- Consumer will be notified in writing with written estimate to repair units not covered under warranty.
Zadro Products, Inc.
5422 Argosy Drive ▪ Huntington Beach, CA 92649
TEL: 714-892-9200 ▪ FAX: 714-892-7477 |
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